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Child Care Resource & Referral · Onslow County · Free for All Families

Helping Families Find
Safe, Trusted Child Care —
With Heart, Guidance & Hope.

no caregiver should navigate child care alone

Finding child care shouldn’t be this hard. But for many families in Onslow County, the search begins with uncertainty: Am I choosing the right place? How do I know it’s safe? What if I can’t afford it? Where do I even start? Every day, our CCR&R team becomes the calm in that storm.

Licensed Providers Only

Enhanced Referrals for Infants & Toddlers

Subsidy Guidance Included

Ongoing Support After Enrollment

A Partner, Not Just a List

What CCR&R Really Means for Families

When a parent reaches out, they don’t receive a stack of brochures or a phone book of providers. They receive personalized, human support from a Resource and Education Specialist who knows Onslow County’s child care landscape, and genuinely cares about their child’s safety and future.

Our team takes the time to listen before recommending anything. We help families understand their options, their rights, and their next steps — at a pace that works for them.

Because no caregiver should have to navigate child care alone.

A real conversation — not a stack of brochures
What Families Experience

Here's What Happens
When You Reach Out

From first contact through enrollment and beyond — every step is designed around your family’s needs, not a checklist.

01

A Real Conversation

We ask about your child’s age, needs, routines, personality, and any special circumstances — so we can match your family with the right care, not just any care.

02

A Plan That Makes Sense

Parents learn how to evaluate quality programs, how North Carolina’s star-rated licensing system works, and what to look for when visiting a provider. NC is an open-door state — programs are required to let parents visit during operating hours, even unannounced.

03

A Customized List of Safe, Licensed Options

Each referral matches your family’s location, schedule, budget, and child’s needs. For families with children under age 2, we offer Enhanced Referrals — we call programs directly to confirm vacancies on your behalf, saving precious time in a county where most programs have waitlists.
04

Clear Support for Subsidies & Financial Assistance

We explain eligibility, help families gather documents, and guide them through the process — so cost never becomes the reason a child loses access to quality care.

05

Ongoing Help, Even After Enrollment

Peace of mind doesn’t end the moment a family signs a form. We’re here for follow-up questions, transitions, and whatever comes next.
And every part of this is free.

Onslow County Is a Child Care Desert

A child care desert is a community with far fewer licensed child care slots than the families who need them. In a place like Onslow County, having a knowledgeable partner can change everything. That’s what CCR&R is — not a transaction, but a relationship built on listening, local expertise, and the belief that every child here deserves a strong start.
one call can change everything
Our team knows the landscape — which programs have openings, which serve infants, which work with your budget. That local knowledge is what makes the difference for families navigating limited options.

Extra Care for Those Who Need It Most

Enhanced Referrals for Infants, Toddlers & Children with Special Needs

Families with children under age two face unique challenges — limited availability, higher costs, and specialized developmental needs. One Place offers Enhanced Referrals for infants and toddlers, giving families extra support, deeper guidance, and closer attention to quality indicators.
For new parents, military families, or caregivers navigating transitions, this added level of support can be life-changing.
Specialized support for your youngest children
enhanced support includes

What Makes Enhanced Referrals Different

Understanding Quality

What Makes Child Care Safe and Strong

Most families have never toured a classroom or evaluated a provider before. That’s why we break it down in ways that feel simple and empowering — using the same quality indicators North Carolina’s Division of Child Development and Early Education (DCDEE) uses, translated into plain language.

Our goal isn’t just to help families find child care. It’s to help them feel confident in their choice.

What a high-quality, star-rated program looks like
NC Star-Rated License — what the star rating actually measures, and what it doesn’t
Staff-to-Child Ratios — required minimums by age group and why they matter
Staff Qualifications & Background Checks — what to ask and what to look for
Health & Safety Practices — sanitation, safe sleep, immunizations, and both indoor and outdoor environments
Curriculum & Daily Routines — what age-appropriate learning actually looks like
Caregiver-Child Interactions — warm, responsive, engaged adults using positive guidance
Parent Rights & Access — including the right to visit unannounced and review licensing compliance history
Warning Signs to Watch For — and what to do if something doesn’t feel right
“Thank you. I didn't know where to start.

— A parent we hear from every single day at One Place

CCR&R Also Supports Early Educators

Because Safe, High-Quality Child Care Starts With Strong Providers

Families and providers are connected — when educators succeed, children succeed. Through training, technical assistance, licensing support, and quality coaching, we help child care professionals improve their programs, gain credentials, and build high-quality environments where children thrive.

Families and providers are connected; when educators succeed, children succeed.

Professional Training

Technical Assistance
Licensing Support
Quality Coaching
Credential Pathways
Strong educators build strong environments for children

Why Your Support Matters

When donors invest in CCR&R, they help families access the safe, stable child care that makes everything else possible. You help children find the nurturing environments they need to grow.
Find safe child care during overwhelming moments
Stay employed and financially stable

Understand their rights and options

Access subsidy and financial support
Ensure their child enters a nurturing environment
Build long-term, trusting relationships with providers

You help families feel supported, not alone.

A family that’s okay — because of you

100%

Free for every family, every time — made possible by community support and state funding

Your Questions Answered

Frequently Asked Questions

About CCR&R

Is this service free?

Yes. CCR&R referrals and support are completely free for families.

Do I need to know what type of child care I want?

No. Our team helps you understand the options available and what might fit your child best.

Can you help me find child care for my infant or toddler?

Yes. We provide Enhanced Referrals for families with children under age two and children with special needs.

Can I trust the providers you refer?

We only refer families to licensed child care programs in North Carolina.

What if my preferred child care center has a waitlist?

We’ll help you explore additional programs and create a backup plan.

Do you offer support to child care providers too?

Yes. CCR&R provides training, coaching, and licensing support to help programs grow in quality and capacity.
Cost & Financial Assistance

Do you help with child care subsidy?

We explain eligibility, help you gather paperwork, and walk you through how to apply. Many families qualify and don’t know it. You can also check eligibility directly through the NC DHHS subsidy tool.

Could my child qualify for free preschool or Early Head Start?

Possibly! One Place runs three no-cost early education programs. Not sure which fits? Give us a call — our team will help you figure it out.

Early Head Start (EHS)

Pregnant women and children birth to age 3, based on family income. Families experiencing homelessness, children in foster care, and families receiving SNAP, SSI, or TANF automatically qualify regardless of income.

Three School Program

3-year-olds (by August 31) whose parents are working or in school and who meet TANF income guidelines.

NC Pre-K

4-year-olds (by August 31), based on income or other documented risk factors. Children with identified disabilities and military families are encouraged to apply.
About NC Pre-K & Three School
What are NC Pre-K and Three School?

Both are no-cost programs providing high-quality educational experiences and building school readiness for eligible 3- and 4-year-olds in Onslow County.

How are children selected for placement?

Placement depends on available space and each child’s priority level. Children with greater risk factors and children who haven’t received prior early education services outside the home receive higher priority.

Where are NC Pre-K and Three School classes held?

Classes are held in 4 and 5-star rated child care centers. NC Pre-K is also offered through Onslow County Schools at participating elementary schools.

Are Pre-K teachers qualified?

Yes. NC Pre-K teachers are state-licensed professionals with degrees in Early Childhood Education or a related field. Three School teachers also hold degrees in Early Childhood Education or Child Development.

What’s the difference between Head Start and Smart Start?

Head Start is a federally funded preschool program for low-income 3- and 4-year-olds. Smart Start is funded through state and private dollars and supports a broader range of services for children under age 6 and their families. Visit the Smart Start FAQs →

Don’t see your question here?

Give us a call at (910) 938-0336 — we’re happy to help.

Together, We Help Children Learn
& Families Thrive

child care shouldn't be a barrier to safety, stability, or opportunity
With the right support, it becomes a foundation — one that helps families move forward with confidence and hope.